Privacy Policy
This Privacy Notice for Dinexion (“we,” “us,” or “our”) outlines how and why we may collect, store, use, and share (“process”) your personal information when you interact with our services (“Services”).
This includes instances where you access our website at https://dinexion.company or communicate with us via support, marketing messages, or other channels.
If you disagree with this policy, please stop using our Services. For inquiries, contact us at [email protected].
Summary of Key Points
We may process personal data depending on your engagement with our Services. Sensitive personal information is not collected, and we generally do not obtain personal information from third parties.
Information is used to deliver services, maintain security, communicate with users, enhance performance, and comply with applicable laws.
Depending on your location, you may have rights to access, update, or request deletion of your personal data. Requests can be sent to [email protected].
1. Information We Collect
Personal information you provide
We gather information you voluntarily provide when registering, contacting us, or using specific features of the Services.
- Full name
- Email address
- Phone number
- Account credentials
- Technical details from interactions (IP, browser, timestamps)
All information provided should be accurate and kept current.
Automatically collected information
We may collect technical data automatically, including device type, browser version, IP address, usage patterns, and general geographic location.
Cookies and similar tracking tools may be used to improve functionality, analytics, and overall user experience.
2. How We Process Your Information
We process information for the following purposes:
- Managing user accounts
- Delivering Services effectively
- Responding to support inquiries
- Maintaining security and preventing fraud
- Monitoring performance and analytics
- Sending marketing communications
- Complying with legal obligations
3. Legal Basis for Processing
Where applicable under privacy laws (including Canadian and international frameworks), processing may rely on consent, contractual necessity, legitimate interests, legal obligations, or protection of vital interests.
Users may withdraw consent where legally permitted.
4. Sharing of Information
We may share information with trusted third-party service providers that assist with infrastructure, analytics, authentication, or security monitoring.
- Hosting providers
- Analytics services
- Security infrastructure vendors
Information may also be disclosed during corporate restructuring or when required by law.
5. Third-Party Websites
We are not responsible for privacy practices of external websites linked through our Services. Users should review third-party policies independently.
6. Cookies and Tracking Technologies
We may use cookies or similar technologies to store session data, preferences, and analytical metrics.
7. Data Retention
Information is retained only as long as necessary for operational or legal purposes.
8. Data Security
We implement technical and organizational safeguards to protect personal data, but no system can guarantee absolute security.
9. Minors
We do not knowingly collect information from individuals under 18 years of age. If such data is identified, please contact us immediately.
10. Your Privacy Rights
Depending on location, you may request access, correction, or deletion of personal data. Contact [email protected] for assistance.
11. Do-Not-Track Signals
We currently do not respond to browser Do-Not-Track signals due to lack of universal standards.
12. Updates to This Notice
We may update this policy periodically to reflect regulatory or operational changes.
13. Contact Information
Dinexion
Toronto, Ontario
Canada
For privacy-related questions or requests, contact: [email protected]
14. Access or Deletion Requests
You may request review, correction, or removal of your personal data by reaching out directly to the email address provided above.